Mandatory units

Unit 1 Develop, maintain and evaluate systems and structures to promote the rights responsibilities and diversity of -people

Unit 3 Manage the use of financial resources

Unit 2 Manage a service, which meets the best possible outcomes for the individual

Unit 4 Manage the performance of teams and individuals

Optional units – Group A

Unit 5 Manage activities to meet requirements

Unit 8 Contribute to the provision of effective physical, social and emotional environments for group care

Unit 6 Contribute to improvements at work

Unit 9 Ensure individuals and groups are supported appropriately when experiencing significant life events

Unit 7 Develop programmes, projects and plans

Unit 10 Promote the interest of client groups in the community

Optional units – Group B

Unit 11 Take responsibility for your business performance and the continuing development of self and others

Unit 14 Select personnel for activities

Unit 12 Develop teams and individuals to enhance working environment

Unit 15 Develop and sustain arrangements for joint working between workers and agencies

Unit 13 Create, maintain and develop and effective working environment

Unit 16 Develop your plans for the business

Optional units – Group C

Unit 17 Provide information to support decision-making

Unit 18 Facilitate meetings

Optional units – Group D

Unit 19 Manage continuous quality improvement

Unit 20 Monitor compliance with quality systems